Terms of Service
1. The agreement
These terms are between you and Ayraa Informatics Inc. (“we”, “us”), which operates ipLamb. By creating an account or using the service you accept them. If you are agreeing on behalf of a company, you confirm you are able to bind it.
How we handle data is covered separately in the Privacy Policy, which forms part of this agreement.
2. What the service does
ipLamb fetches public web pages describing a business, keeps a dated copy of each one, extracts the facts they state, shows where those sources contradict each other, and ranks what to fix first. Every finding cites the page it came from.
3. What ipLamb does not promise
Read this section rather than skipping it. These are the limits of what the product can do, and we would rather set them here than have you discover them later.
- We cannot promise search rankings or AI visibility. No tool can. ipLamb tells you whether the sources describing your business agree with one another; what any search engine or AI assistant then does with that is outside anyone’s control, including ours.
- We do not edit, publish, or fix anything on your behalf. ipLamb holds no accounts on Google, Yelp, or any directory, and cannot change a page it does not own. Findings are advice for a person to act on.
- Findings reflect what sources said when they were read. A page can change or disappear a minute later. The dated copy is evidence of what it said, not a guarantee of what it says now.
- Extraction is automated and imperfect. Facts are read from pages by software, including a language model. Each one is shown with the sentence it came from precisely so you can check it. Check anything you plan to rely on.
4. Your account
Keep your sign-in credentials to yourself; you are responsible for what happens under your account. Tell us at contact@iplamb.com if you believe someone else has access.
Team seats are not available yet. Inviting colleagues into a workspace is still in development, so every plan is a single user today, whatever a plan’s seat figure may suggest about where it is heading.
5. The domains you add
This is the one obligation we genuinely need you to honour. You may only add a domain you own or are authorised to act for, and the service will ask you to prove control of it — a DNS record, a meta tag, or a file at a known path — before it fetches anything.
Do not use ipLamb to crawl, monitor, or build a profile of a site belonging to someone else: not a competitor’s, not a client’s without their instruction. You are responsible for having the authority you claim, and we may suspend an account we believe is being used this way.
6. Acceptable use
Do not:
- attempt to break, overload, or circumvent the service’s limits, including its rate limits and the domain-approval gate;
- resell or redistribute the service, or use it to build a competing product;
- upload unlawful content, or use ipLamb to do anything unlawful;
- misrepresent an ipLamb finding as a guarantee, certification, or endorsement when passing it to someone else.
7. Plans, billing and the current preview
The service is in preview, and no live payments are being taken. Billing runs against test credentials today: you will not be charged, and no real card is processed, whatever a pricing page says. When live billing is switched on we will say so before it applies to you, and nobody will find a charge they did not expect.
When billing does start, these are the terms it will run on:
- The available plans, what each includes, and the current price of each are listed on the pricing page, which is the authoritative source for them. There is a free tier that does not require a card.
- Subscriptions bill in advance and renew automatically until cancelled. You can cancel at any time from the billing page; access continues to the end of the period you have paid for.
- Payments are handled by Stripe. We never see or store your card details.
- Fees are exclusive of any applicable taxes. We will give at least 30 days’ notice before changing a price that affects you.
- Charges are not refunded pro rata for a partial period, but if something on our side went wrong, write to us and we will sort it out rather than hide behind this clause.
8. Who owns what
You keep everything you bring. The businesses you track, the domains you add, and the content of your own pages remain yours. You grant us only the permission needed to run the service for you: to fetch the sources you approved, store copies as evidence, and show you the results.
We keep the service itself — the software, the checks, the scoring, the interface. Findings, reports and exports generated for your workspace are yours to use as you see fit.
Stored copies of third-party pages remain the property of whoever owns them. They are held as evidence for your workspace and are not published or redistributed by us.
9. Availability
We aim to keep the service running and to fix things promptly, but we do not offer a contractual uptime guarantee at this stage, and saying otherwise would be a promise we have not yet built the redundancy to keep. The service may be unavailable for maintenance, or because something upstream of us has failed.
10. Ending the agreement
You can stop using ipLamb and close your account whenever you like. Deleting a workspace removes its data as described in the Privacy Policy; export anything you want to keep first, because deletion is not reversible.
We may suspend or close an account that breaches these terms — in particular section 5 — or where we are required to by law. Except for a serious breach, we will contact you first.
11. Liability
The service is provided as it is. To the extent the law allows, we exclude implied warranties, and our total liability to you for any claim is limited to the greater of the fees you paid us in the 12 months before the claim, or CAD 100.
Neither side is liable for indirect or consequential loss, including lost profits or lost business. Nothing here limits liability that cannot be limited by law — including liability for fraud, or for death or personal injury caused by negligence.
Because ipLamb makes no promise about rankings or AI visibility (section 3), we are not liable for commercial outcomes you attribute to acting, or not acting, on a finding.
12. Changes to these terms
We may update these terms. If a change materially affects you we will give reasonable notice — at least 30 days for anything affecting price or your rights — and continuing to use the service after that means you accept it. The date at the top always reflects the current version.
13. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, and you and we submit to the exclusive jurisdiction of the courts of the Province of Ontario.
14. Contact
Ayraa Informatics Inc., Toronto, Ontario, Canada — contact@iplamb.com.